Refund Policy

Certain services are non-refundable, including but not limited to:

• Initial consultation fees
• University shortlisting and counseling sessions
• Visa interview training and documentation reviews
• Any service already initiated or completed

You may be eligible for a partial refund under the following conditions:

• Cancellation is requested within 7 days of payment
• Service work has not yet started
• No document has been submitted to any university, consulate, or third-party on your behalf
• In such cases, up to 50% of the fee may be refunded at Delve FZ’s discretion.

Refunds will not be issued for:

• Change of personal decision or circumstances
• Admission rejection or visa refusal
• Delays caused by external institutions or third-party services
• Services already delivered in full or partially

To request a refund, please contact us at support@delvefz.com within 7 days of your payment. Include:

• Your full name
• Date of transaction
• Reason for refund request
• Proof of payment (if applicable)

• Delve FZ reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be posted on this page.

• If you have any questions or concerns regarding these Terms & Services, please contact us at:
  📧 Email: support@delvefz.com
  📞 Phone: [+000-123-4567]